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The Suffolk Chocolatiers

Melt Mug Shot

We are delighted to announce that we are launching our ‘Melt Mug Shot’ competition for 2021, which gives you a chance to win a fantastic Hot Chocolate Melt Hamper.


From November, a prize draw will take place every week where a winner will be selected at random.  All you have to do to enter is to share a photo of yourself enjoying a Marimba Hot Chocolate Melt, via Facebook or Instagram.


You can either post a photo directly to our @MeltMugShot page on Facebook, or tag @MeltMugShot – and include the #MeltMugShot hashtag – on Instagram to be automatically entered.


If you happen to be enjoying a Marimba Hot Chocolate Melt at a local café, please feel free to tag them in your post too.


The competition will run from November until the end of February 2022, with a weekly prize draw taking place. You can enter as often as you wish, up to one entry per person per day.

Our winners

February 7th: HC, Essex - with hot chocolate from The Hive in Chelmsford

January 31st: KM, Suffolk - with hot chocolate from Simply Delicious in Leiston

January 24th: KE, Essex - with hot chocolate from Bonnie's

January 17th: JK, Hampshire - with hot chocolate from 84 by the Shore

January 10th: HE, Devon - with hot chocolate from The Garden Shop in Colyton

December 20th: LS, East Lothian - with hot chocolate prepared at home

December 13th: EG, Somerset - with hot chocolate from Mocha Berry in Glastonbury

December 6th: CR, Suffolk - with hot chocolate from Marimba in Sudbury

November 29th: KT, Hertfordshire - with hot chocolate from Blackwells Chipperfield

November 22nd: JT, Essex - with hot chocolate from Bonnefirebox Cafe

November 15th: SM, Essex - with hot chocolate from Bonnie's

November 8th: HW, Hampshire - with hot chocolate from 84 by the Shore


Terms and Conditions of the Marimba #MeltMugShot Promotion

  1. By entering the Marimba Melt Mug Shot (#MeltMugShot) Promotion (the Promotion), the participant agrees to be bound by these Terms and Conditions.
  3. PROMOTER: The Marimba Melt Mug Shot (#MeltMugShot) Promotion is organised by Marimba World Chocolate Limited (Marimba).
  5. The PROMOTION: The promotion is open to legal residents of the United Kingdom aged 18 or over, excluding employees of the Promoter, Administrator and its agents and anyone professionally associated with this Promotion.
  7. ENTRANCE RULES: To enter the Promotion, an adult individual must share a photo that includes:
    a. A Marimba Hot Chocolate Melt drink
    b. @MeltMugShot and #MeltMugShot
    c. Optional: name of café where the Hot Chocolate Melt was purchased.
  9. The photo can be shared via Instagram - tagging @MeltMugShot and using the #meltmugshot hashtag or posted onto the @MeltMugShot Facebook page, including the #meltmugshot hashtag.
  11. Photographs shared on social media platforms as part of the promotion may be shared on social media platforms, or displayed on all or any of the web pages directly or indirectly associated with Marimba without the prior consent of the participant.
  13. All entries and any copyright subsisting in the entries become and remain the property of the Promoter who may publish or cause to be published any of the entries received.
  15. One entry only per person per day can be entered into the prize draw.
  17. PRIZE DRAW: Winners will be randomly selected, using a random number generator, from all valid entries received during each Prize Draw Period. The odds of winning a Prize depends on the number of eligible entries received during the Promotion Period.
  19. PRIZE DRAW FREQUENCY: A winner will be randomly selected on a once weekly basis, between 1 November 2021 until 28 February 2022. The first prize draw will take place on Monday 8 November 2021. Entries are only eligible for the week they are submitted and will not be carried over into subsequent prize draws.
  21. WINNERS: Winners will be announced via the @MeltMugShot Facebook and Instagram page and on the website.
  23. WINNER NOTIFICATION: Each potential winner must respond via private message (in Facebook or Instagram) within 14 days of Winner Selection to confirm eligibility and acceptance of the Prize. In the event that a potential winner does not respond to the initial contact within 14 days, the Promoter reserves the right to disqualify that potential winner. If a potential winner is disqualified, the Promoter reserves the right to award the prize to a reserve selected in the same manner. Reserve winners may have less time to respond.
  25. PRIZE ACCEPTANCE: Winners will be notified within 28 days of acceptance of the Prize to arrange delivery of the Prize. In the unlikely event that a Prize doesn’t arrive within 28 days of Prize Acceptance, the winners will have a further 28 days to inform the Promoter by emailing In the event that a winner does not inform the Promoter within this time frame, the Promoter will reserve the right to not reissue the prize or limit its value at their sole discretion.
  27. THE PRIZE: The winner will receive a Marimba Hot Chocolate Melt Hamper worth up to retail value of £35.00. This will be delivered without charge to any UK mainland address only. The Prize is not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason any element of the Prize is not available, the Promoter reserves the right, at its sole discretion to substitute another prize for it, of equal value. No cash alternative will be offered.
  29. MODERATION: Marimba reserves the right to reject or disqualify any entry to the Promotion which, in the reasonable opinion of the Promoter, does not consider to fit with the rules or spirit of the Promotion including but not limited to:
    a. Are in breach of the Terms and Conditions
    b. Contain any content that is offensive, obscene, sexual, derogatory, defamatory, violent, abusive, harassing, threatening, objectionable with respect to race, religion, origin or gender, which could reflect negatively upon the name, reputation or goodwill of the Promoter or any brand partner, or which is otherwise unsuitable for publication;
    c. Contains or refers to any third-party brand or reference any third-party names, logos and/or trademarks;
    d. Promotes any political agenda.
  31. The Promoter may also alter the terms and conditions of the Promotion at any time
  33. DISPUTES: In the event of any dispute regarding the Terms and Conditions, the conduct, results and any other matters relating to this Promotion, the decision of Marimba World Chocolate Ltd shall be final and no correspondence or discussion shall be entered into.
  35. The Promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook or Instagram.
  37. In the event that the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right to disqualify any individual who tampers with the entry process or does not comply with these Terms & Conditions and to cancel, modify or suspend the Promotion or invalidate any affected entries.
  39. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to the entry page.
  41. The Promoter, together with any associated agencies or companies, will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using the Prize, except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
  43. An entry must be made directly by the individual entering the Promotion; bulk entries from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries and entries submitted by macros or other automated means together with entries which do not satisfy the requirements of these Terms & Conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant’s entries into the Promotion in a way that is not consistent with the rules of the Promotion, that entrant’s entries will be disqualified and any prize awarded will be void.
  45. The Promoter will not be liable for any failure to comply with its obligations or any delay in performing its obligations within these terms and conditions. If an act, omission, event or circumstance occurs caused by (but not limited to) global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God, or any other circumstances beyond the reasonable control of the Promoter.
  47. Any and all personal data supplied for the running of this Promotion will be used solely for the purpose of this Promotion by the Promoter, Administrator, and/or by any agent appointed by it to assist with running the Promotion on behalf of the Promoter and will not be disclosed to a third party for any other purpose unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy.
  1. If any provisions of these Terms & Conditions are judged to be invalid, illegal or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.
  2. By entering this Promotion, you will be deemed to have agreed to be bound by these Terms & Conditions. In the event of a discrepancy between these Terms & Conditions and the details in any promotional material, the details in the Terms & Conditions will prevail.
  3. CLOSING DATE: The Promotion will close on Monday 28th February 2022.
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